POLYCOM Rebate Promotion

POLYCOM has launched a jaw-dropping new promotion, providing agents a great sales opportunity to upgrade their own devices and those of their prospects. Running now through the end of 2012, as a GLOBALINX agent you have the ability to upgrade a customer’s IP phone system or your own to POLYCOM HD voice, and in doing so you’ll get hooked up with some cold hard cash. POLYCOM as part of this new promotion will be hooking you up with up to $75 per device that you or a customer upgrades to HD voice.

As an even bigger incentive for agents and customers, POLYCOM is participating in a recycling program for this promotion, making it a cinch to dispose of an old device that is being upgraded. POLYCOM, having partnered with an authorized “green” recycler for the promotion, will make arrangements to pick up your or your customer’s current devices free of charge, minimizing the hassle on all fronts in upgrading to HD voice. For more information on the promotion and the rebates offered on upgraded devices, make sure to check out the newly updated promotions found on the GLOBALINX Agent website.

Channel Partners Conference & Expo

Heading out to Las Vegas for this year’s Channel Partners Conference March 26th-29th? You’re in for one of the most cutting edge events in the telecom business. Channel Partners Conference & Expo will be offering indirect sales partners and their suppliers a unique and highly valuable industry experience, one where GLOBALINX is sure to be turning heads as well.

If you’re an agent whose had a long flight in or a long day of travel, head on down to booth 300 and take advantage of the GLOBALINX “SIP Down and Relax” promotion, where we’ll be offering free massages, along with a chance to win $95 in casino chips to be used right at Caesars’ Palace casino when you scan the QR code provided on our exclusive Channel Partners event flyer. Don’t forget, these promotions are all part of the current GLOBALINX promotion for $0.0095 SIP termination rates with commission rates up to 25%. And if that wasn’t enough, ask about our party that we are throwing at the Playboy Club on Wednesday night! It’s sure to be the talk of the event. If you have registered already, make sure you stop by booth 300 to pick up your pass.

Aside from the networking and vendor expos, the Channel Partners event continually brings in well-established speakers in the industry, so you can expect workshops and seminars covering a variety of industry-specific topics including, but not limited to:

• Cloud Services
• Mobile Wireless
• New Product Opportunities
• Business Development

For more information on the event, be sure to check out the event’s official website for the most up to date information, and we’ll see YOU in Las Vegas.

GLOBALINX Establishes Advisory Council for Greater Collaboration

In order to be able to rapidly respond to the needs of our Agents and the Agent community as a whole, GLOBALINX has announced it is forming an exclusive, by-invitation-only, Agent Advisory Council for 2012.

The selected members of the Agent Advisory Council will fill a crucial role in the selection of the products and promotions GLOBALINX will offer during the year as well as help shape policy and direction for strategic initiatives. Eight top GLOBALINX Agent Partners will be chosen to participate. Members will be rewarded with a host of perks including free accommodations at Channel Partner’s Expos as well as a summer retreat to our corporate offices with some fun on the Finger Lakes in Upstate NY mixed with some insightful, interactive meetings.

“The re-vamping of our Advisory Council extends our Agent Partnership and will allow us to better offer products and services in line with the needs of the market,” said GLOBALINX Vice President of Sales and Marketing, Michael Machonkin. “This is a great opportunity for us to thank some of our key partners and better respond to the marketplace by working together to deliver meaningful solutions.”

Top 3 Reasons to go with a VoIP Phone from Polycom

The text below is a transcript of the audio. (No alterations have been made to this recording the audio is true from each phone and they were recorded using a dynamic microphone. HD audio was recorded on a Polycom to Polycom call.)

Polycom HD Audio and Other Features by GLOBALINX

Hi this is Jeremiah with GLOBALINX calling on your average phone but I’m actually going to call back on a Polycom phone so you can hear the difference between speaker quality from this average phone to a Polycom Phone...

Hi its Jeremiah again, you can now hear the drastic difference between the audio speaker quality on this Polycom from that of the average phone before.

1. HD Audio Quality

This is the HD quality of Polycom over their state-of-the-art speakers and this among other features makes Polycom the single best choice of phone for conference rooms and desks. The clarity of the voice makes every word easily understood on every call. And the HD quality is possible without an HD codec; saving you precious bandwidth space.

2. Stability and Security

Polycom phones also have a high level of stability and security. The phones are very user friendly and first time users will feel comfortable sitting down and making a call with a Polycom for the first time. The call quality is so consistent you will begin to take it for granted until you use an average phone and you’ll start to wonder why you don’t carry your Polycom around with you. The Phones also tout an impressive five 9s of phone uptime. Fraud prevention is a Polycom speciality as user names and passwords are encrypted in the phone itself configured over a secure connection for safe calling.

3. BroadWorks Premiere Certified

On top of all this, Polycom Phones are BroadWorks Premiere Certified products meaning the phones are pre-configured to the GLOBALINX/BroadWorks platform truly making it a Plug-N-Play device.

This is Jeremiah with GLOBALINX calling you and being heard through Polycom phones. Talk to you later. Bye Bye.

Low Ethernet Rates from GLOBALINX for a Limited Time

It’s amazing how many businesses still have a DSL/Cable connection to the Internet. I went to get my hair cut the other day and I paid with my credit card and it took the longest time for my payment to go through. “Sorry,” the woman said, “we have a DSL connection here so it takes a minute”. I could actually see the connection being made, it was so slow. I couldn’t believe it. This wasn’t a little mom-and-pop place either. It was a franchise with multiple locations so they should definitely be able to afford a quality Internet connection. I made some obscure 1990s reference jokingly and went on my way.

When we released our low Ethernet rates promo a week or two ago, I thought of this story and how that business could benefit from our current low Ethernet Port pricing. They would be able to work so much more efficiently with an Internet connection that had vastly improved bandwidth and quality for just a couple of dollars more a month.

For a limited time you can save your customers up to 27% on Burstable Full and Partial Gig-E Internet Ports with plans starting at $1,400 and up to 36% on Burstable Full and Partial Fast-E Internet Ports with plans starting at $400! Be sure to take advantage of these great limited time prices. Give us a call, we can check to see if you are in an area that can take advantage of this new pricing. The map below will give you an idea of the included areas (click to enlarge).

You have the opportunity to bring your customers into the 21st Century with these great connection speeds. Hurry, though, these great rates won’t last long.

If you would like more information, email salessupport@globalinxsolutions.com or call 866-999-1133. For new and re-terming customers. Two year agreement required.

GLOBALINX Partners with IP NetZone to Provide Customer with Converged Networking Solution

The possibilities are for new innovations in communications are endless in this industry and to be a part of it everyday excites us. Currently, our most exciting project is helping an existing customer of GLOBALINX with three call centers in different locations across the US create a virtual private network that will connect all three call centers with the help of our MPLS based VPN Network provider, IP NetZone.

This customer was able to replace their expensive, outdated Private Lines at each location by creating a meshed MPLS based IP VPN network that will connect all three call center locations over encrypted secure VPN tunneling. This allowed the call center to operate from one centralized location, via a single connection from each site to IP NetZone’s private network cloud , instead of running three different networks. This allowed the customer to streamline their processes, improve their service quality and save monthly transmission costs for their GLOBALINX VoIP services

Watch for more news on this MPLS Networks and their advantages in QoS based virtual network support.

If you are interested in learning more about our private networks or other custom solutions contact salssupport@globalinxsolutions.com.

My First Few Weeks at GLOBALINX

Guest Blogger
Cody Jenkins
Director of Agent Sales at GLOBALINX

During my first few days at GLOBALINX, I’ve felt everything from being excited to being overwhelmed and I’ve enjoyed every minute of it! I also received a few calls from friends and acquaintances in the telecom industry expressing their positive thoughts about GLOBALINX and legacy TMC that reinforced my appreciation for the opportunity to come to GLOBALINX!

While getting to know the Regional Directors, I had a very positive initial perception about their dedication to their Agent Partners, to the end customer and to product knowledge. I had similar experience with the sales engineering and support teams! I was also impressed with the flexibility of thought in providing spiffs, specials, and incentives to our Agent Partners.

It took me a few days to catch on to the internal company acronyms (like TPS and GBO) but I think I’m starting to get the gist of it. The GLOBALINX Marketing department is very forward thinking about social media and I’ve heard a lot about Twitter and Blogging. I’m already becoming involved (i.e. this blog post) and I’m also considering creating a Twitter account. If you’d like to see me make a Twitter account, let me know in the comment section below this post.

I’ve spent a considerable amount of time working though the product set, process, agreements, trends, results, forecasts etc. and I’m still learning more about GLOBALINX everyday. I’m glad to be here at GLOBALINX!

Cody Jenkins

GLOBALINX Joins ADVODA and Donates to Toys for Tots Program

It’s that time of year again. When the hearts of men and women open up to help others. In that spirit, GLOBALINX recently donated resources and time to support ADVODA’s annual Toys for Tots event on November 8th.

The ADVODA Toys for Tots program started by breaking the group into teams, then ADVODA and Marine Corps Representatives provided participating teams with a budgeted amount to spend on toys for children and a scavenger list of items. The teams met quickly to plan their shopping location and strategy to complete the list of tasks.

Teams came back with a myriad of toys including action figures, stuffed animals, musical instruments and board games. All participants received their Toys for Tots Marine Corps “Dog” tag, along with great food and drink.

“It was so much fun to be a part of this event again this year,” said Shannon Martin who represented GLOBALINX at the event. “This industry is all about communication and it’s always important to remember the kids and communicate to the children in need that they are loved and wanted.”

Become a GLOBALINX Agent!

Why GLOBALINX?

GLOBALINX understands and supports the needs of Agents. We started as an Agent ourselves in the late 1990s and since then, have become a premier telecom provider recognized by Inc. 500 for several consecutive years as one of the fastest growing privately held companies in the country. The platform and pricing model we have built will provide you with the launching pad you need to propel your company’s business successfully into the future. Contact us today to become a valued partner with a winning team.

Click here to become a GLOBALINX Agent Today!

Top Flight Club 2011 Pictures

The Top Flight Club was great, just watch the slideshow and see how much fun it was! Thanks to all who came!

Savings for Seasonal Businesses

Effectively managing call traffic during peak and lull periods is critical for seasonal businesses. Rapid expansion of the seat/trunk capacity to a location can help ensure that an unexpected event can be covered by quickly reactivating the call paths that are in “off-season” mode along with creating forwarding, attendant and ring scenarios that support the business needs, as personnel staffing expands at the start of an “on-season” period.

Businesses that are most commonly associated with highly variable calendar or time-based changes can include: regional amusement parks and associated businesses, vacation destinations, ski centers and even some governmental entities. These businesses need a rich and flexible service set to support the increasingly complex logistical and operational requirements that are placed on their business by changes in volume and traffic demographics.

Seasonal hosted services provide specially tailored packages of tools for seasonal businesses that include near real time seat suspension and turn-up capabilities, attendant tools, unified messaging, automated attendant capabilities, and mobility services. These tools help to control the costs involved with seasonal or calendar-based changes, while keeping the feature sets in place to allow a business or organization to communicate effectively with reduced staff and resources.

GLOBALINX service packages are available without the cost and limitations of trying to modify premises-based equipment to meet the fluctuating needs of a seasonal business. With these packages, retailers can dramatically reduce their total cost of their “off-season” communications, while leveraging a quick ramp-up to full capacity when their “in-season” period begins.

A Cloud Burst: Great Potential in The Cloud

Unless you’ve been living under a rock these past few years you’ve heard about “The Cloud” as a broad term for how applications and services (such as email, ordering systems, banking, Hosted Telephony services, document storage and many others) would be delivered to individuals and companies over the Internet (e.g. the Cloud). There’s been a lot of talk about the greatly increased potential for providing these services through The Cloud. Most of this increased potential has occurred as a result of “thinner” or more efficient program platforms combined with a dramatic increase in Internet Access bandwidth. When combined, these two technology improvements have allowed “Cloud” based applications and services to be efficient and effective for most users.

It is interesting to note that “Cloud Services” have actually been around for users for quite some time. Ever heard of Gmail? It’s in The Cloud. How about Google Docs? On-Line Banking? Netflix? All of these services are in The Cloud.

The increased potential of The Cloud really shows itself in small to medium businesses. The Cloud allows these businesses to “host” their normal office services (such as Email, Telephony services and Web Site hosting) offsite; which can result in huge savings over maintaining these programs and platforms at each location or desktop. If a small business does not have the means to purchase their own servers and other hardware, they can “lease” space and technology in The Cloud and host websites, email, Human Resource programs, even their phone systems. Not surprisingly, these are called Hosted Services because the information is not stored on equipment belonging to the business. These services are hosted at a partner's site in “The Cloud”.

When it comes down to it, Hosted Services level the playing field between the SMBs and the Enterprises. Hosted Services allow SMBs to stop worrying about internal processes like email and phone services and spend more time selling their own products and services.

Here’s a Call Center example. It can often cost up to a million dollars for a Call Center to install all the fiber lines, premise based telephony hardware and software, plus hire a maintenance staff to make a call center run properly and efficiently. Instead that Call Center could purchase Hosted IVR services. Hosted IVR is a Call Center program that is hosted in The Cloud and can be accessed by a laptop anywhere with an Internet connection. It costs much less than if a business did everything themselves. Call Center employees can work from home with a Hosted IVR system and all that is necessary is a laptop and a USB phone headset. A desktop phone is not necessary. Hosted IVR systems also have tremendous call statistics (especially the GLOBALINX Hosted IVR) that are recorded and saved in The Cloud.

A Call Center can save so much money and get so much more with a Hosted IVR system. There are minimal hardware installation costs, no money spent creating call center software and a minimal on-site staff needed to support all of this technology, plus the company has access to complete call statistics and the Hosted IVR system can be accessed anywhere with Internet connection.

That’s the true potential of The Cloud and without a doubt there are so many more possibilities to come.

GLOBALINX SIP Interconnection

Bringing Businesses into the Present without a new Telephony System

Companies do not need to invest in a completely new telephony system if they wish to enter the world of VoIP. It is very possible to use their current Legacy TDM PBX with GLOBALINX SIP Interconnection.

With GLOBALINX SIP Interconnection, we can simply add an Integrated Access Device (IAD) to translate the analog signals from a business’s Legacy TDM PBX into an IP-based signal. The business will be able to make outbound VoIP calls and their inbound calls will also be delivered through VoIP. This can save the business quite a bit of money.

Here’s how they’ll keep extra cash with SIP Interconnection from GLOBALINX:

1. There is no need to invest in a new telephony system. A company will only need an IAD for their SIP Interconnection, which is available to buy or lease from GLOBALINX.
2. VoIP is much cheaper than traditional voice methods, reducing monthly line expenses and administrative expenses.
3. Voice Mail, Call Forwarding, Call Waiting and more features can be included with the GLOBALINX SIP Interconnection service, if needed.
4. GLOBALINX also provides disaster recovery solutions to redirect calls so companies never miss a call back from a hot lead.

GLOBALINX SIP Interconnection is a great way to save a customer money without changing their existing telephony system. Visit the “Marketing Documents” section of the GLOBALINX Agent Website to download informational flyers to hand to prospects about SIP Interconnection and SIP Trunking.

Why Hosted PBX is Perfect for Small to Medium Businesses

We’ve been getting a few questions about Hosted PBX service and how it can fit businesses. In short, Hosted PBX service is perfect for small businesses that have 50 employees or less.

There are many reasons why a small business would want to use Hosted PBX service. The first, and most important, is that there is no need for expensive on-site phone system equipment. Hosted PBX service uses a IP based soft-switch so all calls go through the Cloud, eliminating the need for PRI-ISDN Trunks or POTS Lines. Since there is no need for expensive onsite PBX control equipment, there is also a reduced need for staffing to help support this equipment. The monthly payments are also much less than ISDN Trunks (PBX) or POTS (KSU) premise based solutions for small companies if the company remains below 50 seats.

Once the company goes over 50 seats on a Hosted PBX service the cost of individual MRCs comes into play more and it is necessary to start looking at SIP Trunking solutions to their current onsite premise telephony equipment to help keep overall costs down.

We encourage you to review and use the TCO (Total Cost of Ownership) analysis tool that is available on the Agent site in the Marketing Documents section, behind the login, to assist you and your customers in making the correct choice between Hosted PBX or SIP Trunking.

Double Polycom SPIFF Now

Starting today, GLOBALINX Agents will be rewarded with double the SPIFF when they sell Polycom phones with GLOBALINX Hosted PBX service.

Now, instead of receiving $25 dollars for every Ploycom Phone sold, an Agent will receive $50 for every Polycom phone sold with Hosted PBX service.

If the Agent completes the VoIP Sales Training Course from Polycom, or has one member from their team complete the course, they will be rewarded with $100 for every Polycom phone sold with a Hosted PBX service. (Click here for directions to register for the VoIP Sales Training).

Refer to the blog posted on June 3rd, “Get Cash for Every Polycom Phone You Sell.” In this piece GLOBALINX Agent, Jane, made $1,000 just from the 20 Polycom phones she sold. Doing that during this last week of June would earn her $2,000. Pretty impressive.

Read about this Promotion at Channel Partner's Online

One Trunk, Five Seats

Finding the best option for customers while also saving them money is important in customer relations and keeping customers happy. A smaller/midsize business with about 30 employees may have a SIP Trunking service to their IP or TDM-based PBX. A great way to save a customer money is to remember that it is not necessary to have one trunk for every seat. In most cases, businesses can have about five seats for every trunk. When you combine SIP Trunking on a T-1 with the customer’s Internet access on a single Converged connection, you can often eliminate a voice T-1 into a business and save the customer even more monthly cost.

So if we apply this rule, a company that has 40 employees would only need eight trunks, which could occupy as little as 400K of a 1.5Mb T-1, leaving plenty of bandwidth for Internet access on the same Converged loop. If this company were to buy a trunk for every seat it would cost about $600.00 monthly. Eight trunks would only cost about $160.00 monthly, plus $300-500 MRC saved when the Voice T-1 is eliminated. This can save the customer a significant amount of money on a monthly basis.

You can see the difference.

Unfortunately, we cannot apply this rule to call centers or call center departments because phone usage is too high for one trunk to accommodate five seats.

Get Cash for Every Polycom Phone You Sell.

The title says it all. All applicable Agents receive at least $25 for every Polycom phone sold with GLOBALINX Hosted PBX service during the month of June. If an Agent, or a member of an Agent’s team, has taken and passed the Polycom VoIP Sales Training course we will increase the spiff to $50 for every Polycom Phone sold with Hosted PBX service in June.

(Registering for the Polycom VoIP Sales Training course is explained in a video on the May 11th blog post.)

Let’s put this in perspective with a little story…

GLOBALINX Agent, Jane, took two hours Monday morning to take and pass the Polycom VoIP Sales Training course. Jane had scheduled her whole morning to take the course but it had only taken her a couple of hours so she was able to catch up on her email and read the latest telecom headlines before meeting a prospective customer at 1:30.

Jane’s prospective customer was a small business, employing about 25 people. The business provides a service by fixing speakers, mixers, and other audio equipment used in live entertainment performance settings. Jane recommends a Hosted PBX service to the business because of their smaller size. Jane also recommends Polycom phones for the business aware of the added-value and knowing that Polycom phones are HD-capable without having to buy extra bandwidth to support the HD. The business is very excited to hear about the HD features of the Polycom phones and can appreciate the value of great sound being in the business of audio equipment.

The business takes Jane’s recommendations and signs up for GLOBALINX Hosted PBX service and buys 20 Polycom phones. Eighteen of the phones are Polycom SoundPoint IP 335 phones and the other two are Polycom SoundPoint IP 650 phones, one for the receptionist and one for the CEO.

Jane receives her regular commission payment for the new Hosted PBX account AND receives $50 for every Polycom phone she sold that day because she had completed the VoIP Sales Training course. So just for selling Polycom phones with GLOBALINX, she earned an extra $1,000!

Not a bad day’s work.

Get your order in quickly. This promotion only runs until 6/30/11.

Visit the "Promotions" page at www.GLOBALINXagent.com to learn more

Now it’s Easier to Become Involved in the Demo Program

We’ve changed the qualifications for Agents to receive the use of free Polycom Demo equipment, making it even easier for you to become a part of this great opportunity.

Now, the only necessary requirement to receive the free use of Polycom Demo Phones is registering for an account at the Polycom Resource Center.

After you have registered, forward your account confirmation email to marketing@globalinx.com and we will be in touch with you to deliver you a Polycom SoundPoint IP335 and a Polycom SoundPoint IP650 demo phone.

To keep these phones, you must take and pass the Polycom VoIP Sales Training course (course #C1130610), propose Polycom in your Hosted PBX offering and sell $1,000 of Polycom equipment in the second quarter.

You can register for the Polycom VoIP Sales Training course by clicking here.

Your certification also qualifies you to “Double Your Spiff” in the Polycom Cash promo. Read the story here.

As before, these phones are fully pre-programmed and ready to use upon delivery.

Visit the “Promotions” page at www.GLOBALINXagent.com to learn more.

Registering for the Polycom Demo Program with GLOBALINX

Here is a short video taking you through the first few steps to becoming part of the GLOBALINX Polycom Demo Program.

Polycom SoundStation Comparision

Above is a chart explaining the differences between SoundStation Phones provided by Polycom. (Click image for a larger view)

Remember if an agent is a part of the GLOBALINX Polycom Demo program, he or she has the opportunity to keep a SoundStation IP6000 phone from GLOBALINX if that agent sells at least $2,000 worth of Polycom equipment in the second quarter of 2011.